Please read these Terms and Policies carefully before using the Vitality MD Rx website or purchasing products or services through our platform. By accessing this website, communicating with our team, submitting information, or placing an order, you acknowledge and agree to the policies outlined below.
Vitality MD Rx provides wellness-related services, educational materials, ecommerce functionality, and telehealth-related communication through this website and associated platforms. Continued use of the Site indicates acceptance of these Terms and Policies.
Services and products offered through Vitality MD Rx are intended only for adults age 18 or older unless otherwise permitted under applicable laws.
By using this website, you confirm that:
Vitality MD Rx does not provide emergency medical treatment or urgent care services through this website, messaging systems, or online forms.
If you are experiencing a medical emergency, contact 911 immediately or seek care from the nearest emergency medical provider.
Materials shared throughout this website are intended for general informational and educational purposes only. This includes written content, product descriptions, graphics, emails, blog articles, videos, downloadable materials, and other resources available through the Site.
Nothing presented on this website should be interpreted as individualized medical advice, diagnosis, treatment recommendations, or guaranteed results.
Use of this Site alone does not create a medical provider relationship. Health-related decisions should always be discussed directly with a licensed healthcare professional familiar with your medical history and individual circumstances.
Certain products or services may require medical review, prescription authorization, verification procedures, or provider approval before fulfillment.
Some services available through Vitality MD Rx involve evaluation by a licensed healthcare provider. This process may include intake forms, identity verification, medical history review, and additional documentation where necessary.
Submitting payment, completing questionnaires, or creating an account does not guarantee eligibility for treatment, prescriptions, refills, product availability, or approval for ongoing services.
Medical providers and fulfillment partners maintain the right to deny, delay, modify, or discontinue services or orders when medically appropriate or operationally necessary.
Browsing the Site, completing forms, receiving educational content, or communicating online does not automatically establish a provider-patient relationship.
A professional healthcare relationship is formed only after review and acceptance by a licensed medical provider in accordance with applicable laws and clinical standards.
Any telehealth services offered through Vitality MD Rx are subject to the regulations governing the licensed provider involved in your care.
Users who create an account are responsible for maintaining the confidentiality of their login credentials and account activity.
You agree to notify Vitality MD Rx promptly if you suspect unauthorized account access or security concerns involving your information.
We reserve the right to restrict, suspend, or terminate accounts when necessary to maintain platform security, regulatory compliance, operational integrity, or user safety.
When you complete a purchase, you confirm that your payment and shipping details are current and correct. You authorize Vitality MD Rx to charge your chosen payment method for the full cost of your order, including any shipping or handling fees that apply.
All purchases are considered final. Because many of our products are custom-compounded, refrigerated, or perishable, we are unable to accept returns or issue refunds once an order has been processed, fulfilled, or shipped — except in cases required by law.
Orders cannot be canceled once fulfillment or provider review has begun, unless a legal exception applies or we provide written approval.
If your order arrives damaged or significantly incorrect, please contact us right away with photos and delivery documentation. We may offer a replacement or other resolution at our discretion, but this does not create a general refund obligation.
Initiating a chargeback without first reaching out to us to resolve the issue may be considered a breach of these terms.
Certain products may require refrigerated or expedited shipping methods to help maintain product quality during transit.
By ordering, you take on the following responsibilities:
Vitality MD Rx is not responsible for delivery interruptions caused by carrier delays, weather conditions, inaccurate addresses, missed delivery attempts, package theft after delivery, or improper storage after receipt.
Shipping timelines are estimates only and may vary due to inventory, provider review, operational delays, weather, or compliance procedures.
Availability of products, pricing, shipping timelines, promotional offers, and services may change without prior notice.
Vitality MD Rx reserves the right to limit quantities, decline transactions, request additional verification, or discontinue offerings at its discretion.
Images and descriptions displayed throughout the Site are intended for informational purposes and may not always reflect current packaging, availability, or inventory status.
By submitting your contact information, you consent to receive emails, calls, and text messages related to your account, orders, support requests, operational updates, or promotional communications where permitted by law.
Standard carrier message and data rates may apply for SMS communications.
You may opt out of promotional messaging at any time using the unsubscribe instructions included within the communication.
All content displayed on this Site, including branding, logos, graphics, layouts, written materials, downloads, and visual assets, remains the property of Vitality MD Rx or its licensors.
Website content may not be copied, reproduced, modified, distributed, or commercially used without prior written authorization.
When using this site, you agree that you will not:
The website, products, services, and all related content are provided on an “as available” basis without guarantees of uninterrupted access, accuracy, availability, or specific results.
Vitality MD Rx disclaims warranties to the extent permitted under applicable law.
Vitality MD Rx and its affiliates, employees, providers, contractors, and operational partners shall not be held responsible for indirect, incidental, special, or consequential damages connected to website use, service interruptions, shipping issues, product availability, or reliance on Site content.
You agree to be responsible for any claims, damages, liabilities, or expenses that arise from your misuse of the Site, violation of these Terms, or actions that infringe upon the rights of another individual or organization.
If Vitality MD Rx incurs legal or operational costs because of your actions or conduct related to the Site, you agree to reimburse those costs, including reasonable attorney fees and related expenses.
This website may utilize third-party services for payment processing, shipping, telehealth systems, analytics, communication tools, pharmacy fulfillment, and operational support.
Vitality MD Rx is not responsible for independent policies, actions, or content associated with third-party platforms or providers.
These Terms and Policies shall be interpreted in accordance with the laws of the State of Florida except where federal law applies.
Vitality MD Rx may revise these Terms and Policies periodically. Updated versions become effective once posted to the website.
Continued use of the Site following updates indicates acceptance of the revised policies.
For questions regarding these Terms and Policies, please contact:
Phone: 1.866.271.9713
Email: Info@vitalitymdrx.com
Address: 42881 Lake Babcock Dr Ste #200
Vitality MD Rx is committed to handling your personal information responsibly and in compliance with applicable consumer protection laws.
When you use our site or submit a form, you may share information with us such as your name, date of birth, address, email, phone number, payment details, and health-related intake responses. Technical data such as browser type, IP address, device information, and website usage activity may also be collected automatically.
Your information helps us process your orders, coordinate delivery, review service eligibility, communicate with you, and keep our business running smoothly. We also use it to meet legal obligations and protect against fraud or misuse.
Information may be shared with operational partners and service providers involved in payment processing, shipping, pharmacy fulfillment, telehealth support, analytics, customer service, or regulatory compliance.
Information may also be disclosed when legally required or necessary to protect users, operations, or legal rights.
The Site may use cookies, analytics tools, and related technologies to improve user experience, measure website activity, and support marketing efforts.
Certain browser settings may allow users to limit cookie usage.
Reasonable administrative and technical safeguards are used to help protect personal information. However, no digital system can guarantee complete security.
Information may be stored for reasonable operational, compliance, legal, and recordkeeping purposes.
Promotional communications may be unsubscribed from at any time using available opt-out methods.
This website is not intended for individuals under 18 years old.
Links to third-party websites may appear throughout the Site. Vitality MD Rx is not responsible for external privacy practices or third-party content.
This Privacy Policy may be updated periodically without prior notice. Continued website use following updates constitutes acceptance of revised policies.
Vitality MD Rx shares wellness-related educational content and ecommerce functionality through this website.
Information presented throughout the Site is intended solely for informational purposes and should not replace professional medical advice, diagnosis, or treatment from a qualified healthcare provider.
No content, testimonial, product description, or communication presented through the Site should be interpreted as a guarantee regarding treatment approval, prescriptions, refill eligibility, product availability, shipping outcomes, or individual health results.
Health outcomes vary between individuals, and medical decisions remain subject to provider judgment, medical appropriateness, operational limitations, and applicable laws.
If you believe you are experiencing a medical emergency, contact emergency services immediately.
Temperature-sensitive products may be shipped using expedited cold-chain delivery methods designed to help maintain product integrity during transit. Customers are responsible for promptly retrieving packages and following all storage instructions included with the order after delivery.
Certain products offered through Vitality MD Rx require prescription processing, refrigeration, specialty preparation, or expedited fulfillment. Because of this, purchases are generally considered final once processing or provider review has started unless otherwise required by law.